General Conditions of Sale – JEGAINE.FR

Article 1: Preamble
Welcome to JEGAINE.FR , your online store specializing in women's clothing and accessories, including workout lingerie , loungewear , matching sets , as well as postpartum and post-cesarean lingerie sets . By accessing our site and placing an order, you agree to comply with these General Terms and Conditions of Sale (GTC) . We advise you to read them carefully before use.

Article 2: Scope of application
These General Terms and Conditions of Sale apply to all orders placed on the website www.jegaine.fr by private or professional customers. By confirming an order, you accept all the terms and conditions of this contract.

Article 3: Description of products
We strive to present our products accurately, using clear photos and descriptions. However, product colors and textures may vary depending on your screen settings. JEGAINE.FR reserves the right to change products, descriptions, and prices at any time without notice.

Article 4: Price of products
Product prices on the site are indicated in euros , all taxes included (TTC) , excluding delivery costs. Shipping costs will be calculated according to the delivery method selected and specified before payment validation. We reserve the right to modify our prices at any time, but orders are invoiced at the price in effect at the time of validation of the order.

Article 5: Order
The ordering process on our website includes product selection, shopping cart validation, and then order confirmation after accepting the Terms and Conditions. After validating your order, you will receive a confirmation email summarizing your order and the total amount due.

Article 6: Payment terms
We offer several secure payment methods: credit card (Visa, Mastercard, Amex) and PayPal . Payments are processed via secure platforms, and no banking data is stored by JEGAINE.FR . Once payment is validated, your order will be confirmed and shipped.

Article 7: Right of withdrawal
In accordance with current legislation, you have 30 days after receiving your products to exercise your right of withdrawal without having to provide a reason. Return costs are your responsibility, except in the case of a defective or non-compliant product. Reimbursement will be made within 45 days .

Article 8: Return and exchange
We carefully inspect our products before shipping. In the event of a defective or non-compliant product, you can return the item to us in its original packaging and within a reasonable time after receipt. Return shipping costs will only be covered in the event of a defective or non-compliant product. Returns for personal reasons are the customer's responsibility.

Article 9: Delivery
Delivery times in mainland France are generally 5 to 8 business days after order confirmation. Delivery costs are calculated and displayed during the order process, depending on the delivery method selected. For international deliveries, delivery times and costs will vary depending on the destination country.

Article 10: Customer service / After-sales service
Our customer service is available for any questions or complaints from Monday to Friday , from 10 a.m. to 9 p.m. You can contact us by email at jegainelingerie@jegaine.fr or via WhatsApp at +33 0650250829. We promise to respond within 24 to 48 hours .

Article 11: Intellectual Property
All elements of the site www.jegaine.fr , including brands, logos, texts, images and videos, are protected by intellectual property rights. Any reproduction, modification or exploitation of these elements without our authorization is prohibited.

Article 12: Liability
We are committed to providing products that conform to their description, but JEGAINE.FR cannot be held responsible for any direct or indirect damage resulting from the use of our products. Our products are intended for use in accordance with the manufacturer's instructions.

Article 13: Applicable law and dispute resolution
These General Terms and Conditions of Sale are governed by French law. In the event of a dispute, an attempt at amicable resolution will be proposed. If no amicable solution is found, the dispute will be submitted to the competent courts in France.

Article 14: Modifications to the conditions
JEGAINE.FR reserves the right to modify these General Terms and Conditions of Sale at any time. Changes will be published on this page and will take effect immediately upon posting.

Thank you for choosing JEGAINE.FR for your purchases!